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See how mid-sized FTL carriers transformed operations with RoaDo
Mid-Sized FTL Carrier - 125 Trucks
125 trucks • Ontario, Canada • General freight, temperature-controlled
We were juggling 5 different systems—a separate TMS for loads, an ELD platform, QuickBooks for accounting, Excel for settlements, and email for customer updates. Our dispatchers started at 5 AM and still couldn't keep up. Drivers complained about unclear load instructions and pay delays. We knew we were leaving money on the table but couldn't see where.
Constant context switching wasting 15+ hours per week
5-7 minutes per load for data entry and verification
Poor communication and slow settlements hurting retention
Implementation Timeline: 45 Days (May-June 2024)
Key Features Deployed:
| Metric | Before RoaDo | After RoaDo | Impact |
|---|---|---|---|
| Dispatch time per load | 5-7 minutes | 1.5-2 minutes | 65% reduction |
| Backhaul search time | 45 min/truck | 10 min/truck | 80% less effort |
| Invoice creation time | 3-5 days | 1-2 days | 60% faster |
| Customer update automation | 0% (all manual) | 100% automated | Eliminated manual emails |
| Driver app adoption | N/A | 100% in 3 weeks | Full adoption |
| Admin cost savings | Baseline | $200K+/year | 30% reduction |
| SLA adherence | 76% | 95% | 24% improvement |
We run faster, smarter, and more efficiently with RoaDo. The AI document reader alone saved us 15 hours per week. Our drivers love the mobile app—for the first time, they can see their pay in real-time and communicate with dispatch without phone tag. This was the best technology decision we've made in 10 years.
This client wasn't just a customer—they became a co-creation partner. Their feedback shaped our multi-stop planning feature, safety dashboards, and invoicing workflows. We build RoaDo with carriers, not for carriers. Their real-world insights helped us create features that actually solve the problems mid-sized fleets face every day.
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